About the service

How Insurance Roof Repairs Brisbane works

We are the shortcut between a homeowner with a storm or hail damaged roof and a local roofer worth hiring, one who understands what an insurance claim actually needs. Free for you, honest by design.

The problem we solve

Finding the right roofer, at a stressful time

A damaged roof after a storm is stressful enough without also trying to find a roofer who understands what your insurer needs, on top of doing the physical repair well. Knock-at-the-door operators after big storm events are a known problem, and generic tradesperson listings do not tell you who actually has experience with insurance claim documentation.

We keep a small network of local Brisbane roofers who handle insurance claim work regularly, sorted by the suburbs they cover and the type of damage they see most: storm, hail, leaks and full replacements. When you send us a job, we match it and the roofer contacts you directly.

You get one call from one relevant local roofer, a free inspection with photos, and an itemised quote you can put toward your claim. Not a spray of your details to a call list.

Roofer working on a roof during an insurance repair job
Step by step

From enquiry to finished repair

1

You tell us the job

Form or phone. Suburb, what happened, and where you are up to with your insurer, if you have already contacted them.

2

We match one local roofer

Your job goes to a local roofer who covers your suburb and handles insurance claim work regularly. They call you to book a free inspection, often within days.

3

Inspection, photos, itemised quote

The roofer photographs the roof's true condition and quotes the work line by line, giving you and your insurer clear evidence to work from.

4

You lodge or continue your claim

You decide how to proceed with your insurer, using the quote and photos as evidence. We take no part in the claim decision itself.

5

The repair gets done

Once you are ready to proceed, the roofer completes the job under their licence and insurance, with the warranties stated on their quote.

6

We check in

We follow up on completed jobs, and contractors who do not meet the standard stop receiving work. That feedback loop is the whole quality system, and it works.

Our standards

What every referred roofer must have

  • The QBCC licence classes required for the roofing work they take on, verifiable on the QBCC public register
  • Current public liability insurance
  • Written, itemised quotes with photo documentation suitable for an insurance claim
  • A track record of straight advice, including telling homeowners honestly when damage looks like wear and tear rather than a storm event
What we are not. We are not an insurer, insurance broker, financial adviser or loss assessor, and nothing on this site is personal financial or insurance advice. We cannot access your policy, determine your cover, or influence your insurer's decision. For anything specific to your policy, always go to your insurer or a licensed financial adviser.
Good to know

Questions about the service

Are you an insurance company or a roofing company?
Neither. Insurance Roof Repairs Brisbane is a free matching service. We do not carry out roofing work, employ roofers, sell insurance, assess claims, or take payment for building work. We connect your job with an independent local roofer who inspects, quotes and contracts with you directly, and your insurer remains the decision maker on your claim.
How do you make money if assessments are free?
Participating roofers pay us a fee to receive enquiries from homeowners in their area. That fee is how the service stays free for you, and it does not change the price you are quoted; you are always free to compare their quote against anyone else.
How do you choose which roofers are in the network?
Roofers must hold the QBCC licence classes required for the work they take on, carry current insurance, and quote itemised in writing with clear photo documentation. We stop referring work to any contractor who does not meet that standard on real jobs.
Can you guarantee my insurance claim will be approved?
No, and be wary of anyone who tells you otherwise. Claim decisions are made entirely by your insurer based on your policy and their assessment of the damage. What we can do is connect you with a roofer who documents the damage properly and gives you an honest, itemised quote to work with.

Ready to get your roof assessed?

Get a free assessment
Free assessment, no obligation

Get matched with a Brisbane roofer who handles insurance claims

Tell us about the damage and we connect you with a local roofer experienced in insurance claim repairs, for a free assessment and an itemised quote. No cost to you, no pressure to proceed.

Request a fast callback

We are a free matching service, not an insurer, loss assessor or roofing contractor. All roofing work is carried out by independent local roofers who assess and quote you directly. We cannot guarantee any insurance claim will be approved.

Request your free roof assessment

Takes 30 seconds. Prefer to talk? Leave your number below and a local roofer will call you back.

Your details go only to the roofer assessing your job. No spam, ever. Can't wait? Email info@balarmediagroup.com.au.